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Frequently Asked Questions Regarding
Our Primary and Urgent Care Centers

Below are answers to the most commonly asked questions about Valley Medical Group's Primary and Urgent Care Centers. If you need further assistance, please email us at webinfo@valleyhealth.com, or call us at 201-291-6120.

Do I need an appointment?

Appointments are strongly encouraged. We offer same-day appointments, and ask that you call prior to coming to one of our Centers. Patients with urgent problems will be accommodated same day.

Does VMG perform x-rays?

VMG performs x-rays at all primary and urgent care locations. However, please call ahead to confirm that a technician is onsite. Some insurers do not cover x-rays performed in a physician's office. Please call your insurer for specifics.

Do you provide travel vaccinations?

Our offices in Montvale and Riverdale offer travel vaccinations and information to assist you with a healthy trip out of the country.

What are the Centers' hours?

Hours vary by location. See our Locations and Hours of Operation page for an overview.

Are you open on holidays?

VMG's primary and urgent care centers are open every day, including most holidays. Hours vary by center. All Centers are closed on Thanksgiving and Christmas.

What insurance plans does VMG participate with?

VMG participates with many insurance plans. Click here to learn more.

Are the Primary and Urgent Care physicians board certified?

Yes, all full-time physicians are board certified.

Does your office treat children?

All Centers are available to see children for minor urgent care problems such as sore throats, earaches, colds, coughs, bumps, and bruises. The age at which we see children for their primary care needs varies by physician, so it is best to call and speak with the Center staff and schedule well-visits with an appropriate provider. We generally do not take care of infants and toddlers.